Contact Us

Contact My Sound Heavens

We're here to help you find the right wearable audio amplifier and keep it performing at its best. Reach out any time — our team typically replies within 1 business day.

Customer Support

Questions about your order, product compatibility, or how to get the most out of your amplifier? We're happy to help.

  • Email: support@mysoundheavens.com
  • Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)
  • Response time: Typically within 24 hours on business days

Common Questions — Answered Fast

Before reaching out, check if your question is already covered:

Need Help Choosing the Right Amplifier?

Not sure which model fits your lifestyle? Send us an email with a quick description of how and where you'll use your amplifier, and we'll recommend the best match from our lineup. No sales pressure — just honest guidance.

Warranty & Repairs

All My Sound Heavens wearable audio amplifiers come with a one-year warranty covering manufacturing defects. For warranty claims or repair questions, email us with your order number and a description of the issue.

Business & Wholesale Inquiries

Audiology practices, retirement communities, and retailers interested in wholesale partnerships — contact us at wholesale@mysoundheavens.com for pricing and availability.